3 Jobs in Vail, CO
Sonnenalp Hotel of Vail is Hiring a Spa Concierge Near Vail, CO
Wage: $18.00- $20.00 /hour, ($6.00 -$8.00/hour more with tips and commission)
Primary Purpose Of PositionThe Spa Concierge is the primary point of contact for all guests during their visit in the Spa and assist them with whatever needs they may have.
Essential Duties And Responsibilities
- Answer phones in a prompt manner, answer guests' questions, and book appointments accurately/efficiently (maximizing revenue)
- Schedule appointments while adhering to Leading Hotel of the World (LHW) standards
- Check guests into appointments, offering an orientation to the Spa
- Check guests out of appointments and ensure guest satisfaction with treatments; handle cash, credit card, and room transactions accurately
- Facilitate communication between guests and service providers
- Obtain a thorough understanding of Spa products and services in order to ensure effective and efficient recommendations to guests
- Maintain a clean Spa environment and ensure all areas are fully stocked
- Coordinate with various departments to meet guests' needs, including: reservations, room service, front desk, engineering and housekeeping
- Participate in regularly scheduled training sessions with Lead Spa Concierge and/or Spa Director
- Opening and Closing of the Spa area in an effective and efficient manner using daily checklists
- Sell retail to guests and close sales for aestheticians/therapists
- Participate in performing monthly retail inventory
- High School Diploma
- Resort and/or spa experience preferred
- Experience with computer software systems, including but not limited to: Spa Soft, Microsoft Office (particularly Outlook), HMS, HotSOS
- Effective communicator with the ability to work in a team-environment
- Proficient in English language (oral and written)
- Customer service and sales experience
- Ability to work in a fast-paced environment and adapt to any new changes in policies or procedures with minimal issues
- Self-initiator with well-rounded problem-solving skills
- High attention to detail
- Maintain a high level of guest service and exceed all guests' expectations when possible
- Knowledge of Hotel policies and procedures, outlets and specials
- Full-time: Must work 36-40 hours per week, on a varying schedule ranging from 7am until 8pm
- Part-time: Work up to 30 hours per week, on a varying schedule ranging from 7am until 8pm
- Ability to lift 20 lbs
- Must be able to stand for 8-10 hours during shift
- Resort Discounts
- Holiday Pay Sick Pay
- 401(k) Retirement Plan & Roth 401(k) *After one year and 1000 hours worked
- Employee Assistance Program
- Parking Credit or Discounted Bus Passes
- It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
Job Summary
Full Time
$26k-31k (estimate)
05/19/2024
10/09/2024
The job skills required for Spa Concierge include Customer Service, Guest Service, Microsoft Office, Products and Services, Attention to Detail, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Spa Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Spa Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Spa Concierge positions, which can be used as a reference in future career path planning. As a Spa Concierge, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa Concierge. You can explore the career advancement for a Spa Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Spa Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Spa Concierge job description and responsibilities
The spa concierge takes payment at the end of the visit.
02/14/2022: Lexington, KY
Responsible for coordination and booking of Spa services, handling reservations, up-sell services, packages, and specials.
04/27/2022: Omaha, NE
This position will perform reservations and receptionist procedures as stated by the Spa Manager.
02/24/2022: Fort Smith, AR
A spa concierge handles day-to-day operations such as bookings, appointments, marketing, retail sales, and minor housekeeping duties.
02/14/2022: Boca Raton, FL
Ensure the spa front desk operates efficiently and create memorable experiences for spa guests.
03/26/2022: Eugene, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Spa Concierge jobs
Acquire some related work experience and a high school diploma or GED certificate.
02/20/2022: Cheyenne, WY
Step 3: View the best colleges and universities for Spa Concierge.
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